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Cookie Policy

Last updated: 29 July 2025

1. Introduction

This Cookie Policy explains how Frosted Moon ("we", "us", or "our") uses cookies and similar tracking technologies on our website frosted-moon.com ("Website"). This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to browse our Website, you consent to our use of cookies in accordance with this policy, unless you have disabled them in your browser or through our cookie management tools.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser). They can also be "first-party" (set by our website) or "third-party" (set by other services we use).

3. How We Use Cookies

We use cookies for several purposes:

  • Essential Functionality: To ensure our website works properly and securely
  • Performance Analytics: To understand how visitors use our website and improve user experience
  • Personalisation: To remember your preferences and provide customised content
  • Marketing: To deliver relevant advertisements and measure campaign effectiveness

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled as they are necessary for basic website operations.

Cookie Name Purpose Duration
cookie_consent Stores your cookie preferences 1 year
session_id Maintains session state for security Session
csrf_token Prevents cross-site request forgery attacks Session

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about pages visited and user behaviour.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_ga_* Google Analytics - session and campaign data 2 years
_gid Google Analytics - distinguishes users 24 hours

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences.

Cookie Name Purpose Duration
user_preferences Stores website personalisation settings 6 months
newsletter_shown Remembers if newsletter signup was displayed 30 days

4.4 Marketing and Advertising Cookies

These cookies track your browsing habits to enable us to show advertising that is more likely to be of interest to you.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks conversions 90 days
linkedin_ads LinkedIn advertising and remarketing 30 days
google_ads Google Ads conversion tracking 90 days

5. Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device. These include:

5.1 Google Analytics

We use Google Analytics to analyse website usage and improve our services. Google Analytics uses cookies to collect anonymous information about how visitors use our site.

Learn more: Google Privacy Policy

5.2 Social Media Platforms

Our website includes social media sharing buttons and embedded content from platforms like Facebook, Twitter, and LinkedIn. These services may set their own cookies.

5.3 Marketing Platforms

We may use cookies from advertising platforms to measure the effectiveness of our marketing campaigns and deliver targeted advertisements.

6. Managing Your Cookie Preferences

6.1 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customise your preferences by cookie category

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from particular sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

6.3 Browser-Specific Instructions

  • Chrome: Settings > Advanced > Privacy and security > Site Settings > Cookies
  • Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

7. Impact of Disabling Cookies

Please note that if you disable certain cookies, some features of our website may not function properly:

  • Necessary Cookies: Disabling these may prevent the website from working correctly
  • Analytics Cookies: We won't be able to improve our website based on usage patterns
  • Functionality Cookies: Your preferences won't be remembered between visits
  • Marketing Cookies: You may see less relevant advertisements

8. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

8.1 Web Beacons

Small transparent images used to track whether emails have been opened and links clicked.

8.2 Local Storage

Browser storage mechanisms that allow websites to store data locally on your device.

8.3 Pixels

Small code snippets that allow us to measure user engagement and behaviour.

9. International Transfers

Some of our third-party service providers may process cookie data outside the UK/EEA. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any material changes by:

  • Updating the "Last updated" date at the top of this policy
  • Displaying a notice on our website
  • Sending an email to newsletter subscribers (for significant changes)

11. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Frosted Moon
42 Regent Street
London W1B 5TE
United Kingdom

Email: [email protected]
Phone: +44 20 7946 2000

12. Useful Resources

For more information about cookies and online privacy:

  • ICO Guidance on Cookies
  • All About Cookies
  • Your Online Choices
Privacy Policy Terms of Service Return to Homepage
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